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Privacy Policy

This Privacy Policy (“Policy“) is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature.

INTRODUCTION

The online store www.adonicosmetics.com ("Online Store") is owned and operated by  Kascap Glass Private Limited, a company incorporated under the laws of India having its registered office at 208, Pujit Plaza, Plot Number 67, Sector 11, CBD Belapur, Navi Mumbai -400614 Maharashtra, India.

Users are requested to read and understand the Policy very carefully before using or accessing the Online Store. Through this Policy, Kascap Glass Private Limited intends to convey the manner in which the user’s information is collated and used while providing the services of the Online Store. This Policy is binding on every user of the Online Store and users who do not agree with the terms of this Policy should not use or access the Online Store.

Kascap Glass Private Limited reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Online Store, the user signifies they have carefully read, understood and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification or substitution made to the Policy from time to time. Adoni Cosmetics reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.

USER INFORMATION

‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by Kascap Glass Private Limited to provide specific services to the user through the Online Store. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.

Kascap Glass Private Limited collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Online Store or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise.

Kascap Glass Private Limited receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, device connection information, transaction history, date, time and duration of session on the Online Store.

Sometime the Online Store uses cookies so that the Online Store can provide the user with more customized information when the user returns to the Online Store. "Cookies" are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the Online Store’s services to the user. The user can set the browser to notify the user when the user is sent a "cookie", giving the user the chance to decide whether or not to accept it.

USE OF INFORMATION & DISCLOSURE

The User Information is primarily used by Kascap Glass Private Limited to facilitate a better, customized and convenient use of the Online Store’s services. The User Information is used inter alia to:

  1. Respond to the user’s queries and requests.

  2. Update new features of the Online Store.

  3. Improve and customize the Online Store’s service.

  4. Detect and prevent fraud and abuse of the Online Store.

  5. Examine the identity of the user’s and the authenticity of offers.

  6. Administer the Online Store and inform any change in the Terms of Use.

  7. Send surveys and marketing communications (newsletters, SMS, WhatsApp).

  8. Personalize the user’s experience by presenting tailored advertising and products.

  9. Complete and fulfill the user’s purchase, process payments, and provide related customer service.

User Information is used and disclosed if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal process. Kascap Glass Private Limited does not trade or sell User Information in any manner, except as specified in this Policy.

The user agrees and acknowledges that User Information is shared with:

  • Third party vendors for delivery of the products ordered through the Website (Logistics partners).

  • Third party service providers engaged to perform services on Kascap Glass Private Limited’ behalf (Payment gateways, marketing automation).

  • Security providers for the purpose of the Website’s maintenance, repair or other technical reasons.

SECURITY & USER RESTRICTION

Kascap Glass Private Limited implements standard measures to protect against unauthorized access to and unlawful interception of the User Information. However, no internet site can fully eliminate security risks.

Kascap Glass Private Limited endeavors to take all measures to protect the security, integrity and confidentiality of the User Information against unauthorized breach and hacking. The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password.

Kascap Glass Private Limited shall not be held responsible for any loss, damage or misuse of the User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" means any event that is beyond the reasonable control of Adoni Cosmetics and includes fire, flood, acts of God, strikes, power failure, computer hacking, unauthorized access to computer data, and breach of security and encryption.

THIRD PARTY WEBSITES AND LINKS

The Website may provide or be linked with other websites and advertisements. Kascap Glass Private Limited is in no way responsible for the privacy practices or content of such websites. The user should read the privacy policy of each and every linked website and any access or use of the linked websites is entirely at the user’s own risk.

GENERAL TERMS

This Policy is to be read in conjunction with and shall be deemed to be part of the Online Store’s Terms of Use and Terms and Conditions of Sale.

The Users agree and acknowledge that User Information collated through the Online Store could be stored and processed in any other country across the world where our trusted third-party service providers (like Shopify) maintain facilities. Whenever the User Information is shared outside India, Kascap Glass Private Limited endeavors that the User Information is transferred in accordance with the applicable laws of India.

QUESTIONS AND CONTACT INFORMATION

If you would like to correct, amend or delete any personal information we have about you, or simply want more information, contact our Privacy Compliance Officer at: Email: [Insert Support Email, e.g., hello@adonicosmetics.com]

GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: [Insert Name of Grievance Officer] Email: [Insert Grievance Email Address] Time: Monday-Friday (From 11:00 AM to 6:00 PM)

The user shall not assign its rights or obligations under these Terms and the Privacy Policy to a third party.